Product Support
For all things related to our products.
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Whether you need product support, want to discuss wholesale, or have another request, we're here to help.
Wholesale
Interested in carrying Vusi products? Talk to our wholesale team.
Collaborations
Creator, media, partnership, and collaboration inquiries.
Warranty
Contact our team for warranty and replacement assistance.
Questions
Answers.
Everything else you need to know about Dot, from warranty coverage and returns to shipping, care, and ongoing support.
Products and support
What is Dot?
What is the Magic Mount?
The Magic Mount is a quick-release magnetic license plate mount designed for easy attachment and removal.
What is a Vanish Plate?
The Vanish Plate is a remote-controlled LCD license plate cover that switches between a readable state and a darkened state. It is intended for permitted show-car, decorative, or off-road applications.
What is the warranty policy?
All Vusi Studios products include a 12-month limited warranty on hardware components. See our Warranty Policy for full terms.
Orders and Shipping
Do you ship internationally?
Available destinations depend on the product and are shown on its page or at checkout. Shipping policy.
How do I contact customer support?
Email support@vusistudios.com or visit our support page. Include your order number for help with an existing purchase. Contact support.
How long does shipping take?
Most orders dispatch in 2–5 business days, with longer waits during busy periods. The product page’s shipping estimate takes priority. Carrier delivery time is additional. Shipping policy.