Privacy Policy

Last updated: April 28, 2026

1. Introduction

Vusi Studios Inc. (“we,” “our,” or “us”) operates the Dot mobile application (the “App”).

Dot is designed to function as a remote control interface for Dot devices and provides access to animations hosted by Vusi Studios Inc. that can be downloaded to and used on compatible devices.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App. By using the App, you agree to the practices described in this policy.

2. Information We Collect

Information You Provide

We may collect limited personal information that you voluntarily provide, such as:

  • Name and email address (for example, when contacting support)
  • Information included in support requests or communications

Automatically Collected Information

When you use the App, we may automatically collect:

  • Device information (device type, operating system, version)
  • App usage data (features used, interactions, session duration)
  • IP address and approximate location
  • Crash reports and performance diagnostics

Device and Network Information

To enable communication with your Dot device, the App may process:

  • Local network data (such as IP addresses within your network)
  • Device identifiers necessary for pairing and control

This data is used strictly to enable device connectivity and functionality.

3. How We Use Your Information

We use the information we collect to:

  • Operate and maintain the App
  • Enable communication between the App and Dot devices
  • Deliver and manage animation content provided by Vusi Studios Inc.
  • Improve app performance, reliability, and user experience
  • Diagnose technical issues and fix bugs
  • Respond to customer support requests
  • Ensure security and prevent misuse
  • Comply with legal obligations

We do not use your data for advertising and do not sell your personal information.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, we process your data under:

  • Contractual necessity
  • Legitimate interests
  • Consent where required
  • Legal obligations

5. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

  • Service providers (such as cloud hosting and infrastructure providers)
  • Legal authorities if required by law
  • Parties involved in business transfers such as mergers or acquisitions

All third parties are required to safeguard your data.

6. Data Retention

We retain data only as long as necessary:

  • Support communications are retained as needed
  • Device and usage data are retained for limited diagnostic purposes
  • Logs and analytics are typically retained for short periods (for example, 30 to 90 days)

7. Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Request data portability

To exercise these rights, contact: support@vusistudios.com

8. California Privacy Rights

California residents have the right to:

  • Know what personal data is collected
  • Request deletion of personal data
  • Request information about data sharing

We do not sell personal information.

9. Children’s Privacy

The App is not intended for children under the age of 13 or the minimum age required in your jurisdiction. We do not knowingly collect personal data from children.

10. Security

We implement reasonable safeguards to protect your information, but no system can be guaranteed to be completely secure.

11. International Data Transfers

Your information may be processed outside your country. Where required, appropriate safeguards are used to protect your data.

12. Third-Party Services

The App may rely on third-party providers for hosting, infrastructure, or analytics. These providers process data on our behalf.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last updated” date.

14. Contact Us

Vusi Studios Inc.
Ottawa, Ontario, Canada
support@vusistudios.com